We are very excited to offer a new airport shuttle service from our company for the Richmond, VA metro area to Washington Dulles and Reagan Airports. The shuttle to Washington Dulles and Reagan airports is operating on a trial run and of course if our customers love it, we will happily continue the service! Currently the service is only available for passengers GOING TO Washington Dulles and Reagan Airports from Richmond. We do not offer a shuttle service between Dulles and Reagan airports. If you are looking for a RIDE FROM either of the Washington airports back to Richmond, please consider our door to door direct service which has cheaper rates than anyone else in the DC or Richmond area. Our door to door direct service is one on one passenger delivery and can be arranged to and from any airport as well as just about any other location. Please navigate to our page here at our site for more information titled "Door to Door" or click here. All of our vehicles are smoke free and all major credit cards are accepted including American Express and Discover. We have been rated highly in our reviews from our customers and have an "A+" rating from the BBB as well as being an accredited member by them since 2009.
Everyday the shuttle vehicle will be either a 6 passenger van or up to 4 passenger sedan depending on the number of reservations received. When applicable, there will be more than one vehicle available. Reservations are required in advance at least 24 hours ahead and 12 Noon will be the cut off time for the following day. There will need to be at least 2 passengers going per shuttle trip to the Washington airports in order to obtain the lowest price. In the unlikely event one passenger is all that has reserved by the cut off time for the day prior, we will offer that person the opportunity to make other arrangements including reserving a second seat which will still guarantee a lower rate than going separately by another service. The more who reserve per each trip will actually lower each person's price and details are below in the rates section. We will also pick up earlier with thin 5 miles of the pick up locations and times for Seniors and permanently disabled at no charge when requested a day in advance. We try to be flexible and will try to work alternatives for those who have need beyond 5 miles, but there may be a charge. Child seats are optional for public transportation same as public bus transportation. We are happy to provide child seats at no charge providing we have availability and at least 24 hours notice before requested shuttle. We can also use your child seats and hold them till your return trip when using our door to door service for your return trip or have them available at our office for pick up by someone you designate.
Reservations must be made at least 24 hours in advance and payment by credit card will secure your reservation. Add on passengers with less than 24 hours notice can be added if room is still available, but must be reserved and paid for in advance by phone. Any discounts for multiple riders are determined and final at the cut off time the day prior. Tipping your driver is your option and we hope you will show your appreciation as it is our driver's responsibility to get you to the airport on time in a safe manner. You can add a gratuity if you wish to your card or feel free to tip your driver with cash at the end of your journey.
12:30 pm Southside Richmond
Haynes Shopping Center on Hull Street Rd. near Chippingham Pkwy. Pick up location is behind Harbor Freight Tools, 6500 Hull Street Rd., Richmond, VA 23224 where the GRTC Bus line ends.
SHUTTLE WILL AIM TO STAY ON SCHEDULE, SO WE CAN NOT WAIT IN FAIRNESS TO OTHERS. PLEASE BE ON TIME.
1:00 PM West End Richmond / Glen Allen
Holiday Inn near I-64 / Exit 185, US-33E / Staples Mill Rd. Address is 2000 Staples Mill Rd., Richmond, VA 23230 previously same location used by Groome Transportation before they went out of business. Pick up location is parking lot on the backside of hotel adjacent to Bremo Pharmacy.
PLEASE BE SURE TO BE DROPPED OFF AS OVERNIGHT PARKING OR UNATTENDED VEHICLES AT EITHER PICK UP LOCATIONS ARE SUBJECT TO BEING TOWED AT YOUR EXPENSE.
IF WE HAVE NO RESERVATIONS AT EITHER ONE OF THE TWO PICK UP POINTS, WE WILL NOT BE STOPPING AND WILL GO DIRECTLY AT THE SCHEDULED TIMES.
3:15pm - 3:45pm ETA Washington Dulles Airport
We do not pick up passengers at Dulles going to Reagan.
4:00pm - 4:30pm ETA Washington Reagan Airport
WE WILL BYPASS EITHER PICK UP POINT IF THERE ARE NO RESERVATIONS FOR THAT STOP AND GO DIRECTLY TO DULLES, THEN REAGAN. If you would prefer to be dropped at a hotel that has a shuttle later or the next morning near the airport, please let us know. We will either take you there provided we are able and on time or help you make arrangements to get to your hotel from the airport. As you can now tell, this is not your typical shuttle as we are flexible to work with you! We blend our taxi services to include popular destinations you go often for a lesser price than Uber, Lyft, other taxis or shuttles. Flexibility like a taxi, with savings like a shuttle!
Rates for the shuttle service at either pick up location are $55 per person. When 4 to 5 riders go on the same shuttle, the price drops to $50 per person and $45 if space and luggage room permits for 6 passengers. There is no extra charge for child seats when available or picking up Seniors and permanently disabled with thin 5 miles of the pick up locations. There is also no extra charge for dropping off at hotels just outside the Washington airports with thin 3 miles. We cut Uber and Lyft's price dramatically, even without their surge pricing and we are licensed, insured 24/7 and have been both background checked and vehicle safety inspected by the local police department. Please take from the savings we offer you and give back to your driver as a show of your appreciation and gratuity as they are the independent contractors who enthusiastically agree to make your journey and great savings possible. Tipping is an American custom and we don't include this in the rate as some other companies do. The choice to do so is your choice.
Groups of 3 passengers traveling together may want to consider the door to door direct service as the cost difference is minimal and can be arranged from your door and leave at the time you desire. Groups of 4 riders or more will actually come out cheaper in most cases and receive personalized service for pick up and departure times.
IMPORTANT TERMS and CONDITIONS
A deposit will be made at time of reserving your ride and a receipt confirmation issued immediately by email or text at the time of charge by our card processor. You have until 12 Noon the day before your requested shuttle to cancel without penalty and must be cancelled by phone. You can not cancel by sending a text or email. Cancellations or no shows less than 24 hours are not refunded or credited. Your payment method will be credited if your departing flight is verified as having been cancelled with less than 24 hours notice provided you notify us of the change in plane status before your scheduled shuttle departure. Refunds because of cancelled flights as well as any price break discounts for larger shuttle groups will generally be applied back to your credit card used to pay for services with thin 48 hours of service. A cancellation fee equal to the amount paid for the ride reserved will be applicable for ALL RESERVATIONS per person that are not cancelled with 24 hours notice being 12 Noon the day prior unless your flight has been cancelled as in the exception stated previously. No refunds after services have been completed. PLEASE BE AWARE OF THESE TERMS AS THEY APPLY TO YOU. RESERVING WITH US CONSTITUTES ACCEPTANCE OF THESE TERMS.
The shuttle is a brand new feature for us that we are proud to be able to offer. As with new features, we try to think ahead for every personal scenario. If we encounter a bump along the way, please let us know and we will make adjustments as needed in the best interest of you our customer while maintaining our top standards. Please share with everyone you know and help us to get the word out that there is a shuttle available that is more qualified and cheaper than Uber, Lyft and most other services. It is with your support and patronage that will allow us to continue being able to offer this beyond the trial period. Moving forward, we hope to be able to continue to offer the shuttle and learn how we can improve opportunities to earn your business and trust. In celebrating our new redesigned website and new service, we will offer a free shuttle ride for one to the first person visiting our site who correctly calls in and tells us where the picture on this page was taken in the Richmond Metro area. The free ride will be valid for 60 days after being notified. We hope to be seeing you soon!